SafalCart Cancellation Policy

At SafalCart, we strive to ensure a smooth shopping experience for our customers. However, we understand that circumstances may arise where you need to cancel an order. Please review our cancellation policy below:

1. Order Cancellation Window:
Customers can cancel their orders within 12 hours of placing the order or before the tracking number is generated, whichever comes first.

2. How to Request a Cancellation:
To cancel an order, please follow these steps:

• Contact our customer support team via email at safalcartonline@gmail.com Provide your order number and reason for cancellation.

• Our team will process the cancellation request if it meets the criteria mentioned above.

3. Refund Process:

• If the cancellation request is approved within the eligible window, a full refund will be issued.

• Refunds will be processed within 5-7 business days via the original payment method.

• If the tracking number has already been generated, cancellation will not be possible, and the order will proceed to delivery.

4. Exceptions:

• Customized or personalized products may not be eligible for cancellation.

• Orders placed during special promotions or flash sales may be subject to different cancellation terms.

For any further assistance, feel free to contact our support team. We appreciate your understanding and thank you for choosing SafalCart!